Meet Our Team


Meet Bill at Bill Owen Insurance Brokers

Bill Owen

Certified Financial Planner (CFP), Dip. FP, Dip. FS (Insurance Broking)

Bill Owen commenced his career in the Financial Services Industry in Cairns as a Life & General Insurance Agent with the former AMP Society in July 1983.

Along with 30 years industry experience he holds the following formal qualifications:

– Advanced Diploma of Financial Planning
– Certified Financial Planner status of the Financial Planning Association
– Diploma of Financial Services (Insurance Broking)
– Certified Insurance Professional

Bill provides mentoring and support to team members and assists Angela Downs in the management of the business.

For a hobby, Bill has a passion for Aviation and regularly flies the company’s Mooney Aircraft. Bill has been flying since 1980 and holds a Commercial Pilots Licence and Command Instrument Rating.

Direct Line: 07 4052 1000

Broking Operations Manager

Meet Angela at Bill Owen Insurance Brokers

Angela Downs

Dip. FS (Insurance Broking)

Angela was introduced to the insurance broking industry in 1995 and joined Bill Owen Insurance Brokers in 1999.  After taking a break to travel overseas and get married, she returned to the office in 2002.  Throughout this time, Angela has held many and varied roles in our personal, commercial and aviation divisions, always with a strong focus on customer service. Whilst Angela values the client relationships she has built over the years, and maintains a small portfolio of clients, her main focus is on the day-to-day management and operation of the business.

In 2014, Angela became an equity holder in Bill Owen Insurance Brokers and has recently been appointed to the Board of the Council of Queensland Insurance Brokers (CQIB), a professional association that plays a key role in the Australian insurance industry.

Angela is passionate about developing the careers of young female insurance professionals.

With a love of all things outdoors, Angela enjoys swimming, camping and spending time with her husband and two daughters on the weekend.

Angela is currently working towards her Recreational Pilots Certificate with the North Queensland Aero Club.

Direct Line: (07) 4053 8203

Business Manager

Kristel Popov

BBus-Com, Dip. FS (Insurance Broking)

Kristel re-joined the team at Bill Owen Insurance Brokers in February 2017 after she took leave to travel through Canada and USA for almost two years.

Kristel has been appointed as the Business Manager to provide high-level support to Bill Owen and Angela Downs, and is responsible for compliance with our Australian Financial Services Licence, financial transactions, marketing, IT and technical policy comparisons.

In her spare time, Kristel enjoys an active lifestyle exploring North QLD, hiking, kayaking and mountain biking.

Direct Line: (07) 4053 8217

Insurance Consultants

Meet Sonya at Bill Owen Insurance Brokers

Sonya Smith

Dip. FS (Insurance Broking)

Sonya commenced her career in the insurance broking industry in 2007 when she joined the team at Bill Owen Insurance Brokers.

Initially beginning in a claims and administration role, Sonya quickly transitioned into a broking role and took a keen interest in Aviation Insurance. Sonya has the ability and expertise to assist with all types of insurance and is the Aviation specialist in our office. Sonya manages a portfolio of Aviation, SME and Domestic clients alongside colleague, Kym Ghietti.

In her spare time, Sonya enjoys spending time with family and friends, and camping.

Direct Line: (07) 4053 8216

Meet Amy at Bill Owen Insurance Brokers

Amy Porta

Dip. FS (Insurance Broking)

Amy joined Bill Owen Insurance Brokers in May 2009 as a Business Administration Trainee. After quickly realising Amy’s potential and commitment to customer service she was offered the opportunity to move into a claims and broking role.

Amy holds a Diploma of Financial Services (Insurance Broking) and manages a portfolio of SME, strata and domestic clients.

On the weekends, Amy enjoys spending her time outdoors and socialising with her friends.

Direct Line: (07) 4053 8208

Meet Kym at Bill Owen Insurance Brokers

Kym Ghietti

Dip. FS (Insurance Broking)

Kym joined Bill Owen Insurance Brokers in early 2012 after returning from her overseas travels. Before joining our team, Kym gained experience in both general insurance and financial planning. Kym now assists Sonya Wilesmith with the aviation portfolio.

Kym holds a Diploma of Financial Services (Insurance Broking). She is also a Justice of the Peace.

Outside work, Kym enjoys socialising with family and friends.

Direct Line: (07) 4053 8209

Meet Joe at Bill Owen Insurance Brokers

Joe Owen

BA (Hons) Economics & International Studies
P.G. Diploma European Business & IT

Joe re-joined the team at Bill Owen Insurance Brokers in 2015 having previously worked in senior broking roles for some of Australia’s largest International brokerages with a focus on corporate clients operating in the Construction, Transport and Hospitality industries. With expertise and experience gained over 11 years in the industry, Joe will be primarily be assisting our larger commercial clients with their insurance requirements.

His time outside of work is spent with family and socialising. Joe also enjoys participating in martial arts.

Direct Line: (07) 4053 8207

Meet Lyndal Bennetts at Bill Owen Insurance Brokers

Lyndal Bennetts

Dip. FS (Insurance Broking)

Lyndal recently joined the team at Bill Owen Insurance Brokers after relocating to Cairns from Melbourne.

Lyndal has been committed to the insurance broking industry for over 10 years, with experience in financial lines & SME/commercial products as well as the development of schemes. She holds a Diploma of Financial Services (Insurance Broking).

Outside of work Lyndal enjoys fitness training, being outdoors and is also working on attaining her qualification as a strength and conditioning coach.

Direct Line: (07) 4053 8215

Tegan Freeman

Tegan joined the team at Bill Owen Insurance Brokers in early 2017, having previously worked alongside Joe Owen at one of Australia’s largest international brokerages.

She has experience in SME and commercial products with a keen focus on insurance programs for the Transport and Construction industries.

In her spare time, Tegan enjoys spending time with friends and family, and her dog Charlie.

Direct Line: (07) 4053 8214

Meet Thais at Bill Owen Insurance Brokers

Thais Sariman

Assistant Broker

Thais joined Bill Owen Insurance Brokers in early 2016 as an Assistant Broker. She has her own client portfolio, which consists predominantly of homeowners, and also works alongside Joe Owen assisting him with some of our larger client accounts.

Thais holds a Tier 1 qualification and is hoping to commence her Diploma of Financial Services (Insurance Broking) in the near future.

Recently returning to Cairns from Brisbane, Thais enjoys spending time with family and friends and enjoys the tropical lifestyle Cairns offers.

Direct Line: (07) 4053 8213

Many thanks to you and your colleagues for the fantastic effort in getting this (claim) through – we think it’s fair and really appreciate everything that Bill Owen Brokers has done for us, and your contribution particularly.

Mike and Di - Port Douglas

It's when presented with genuine challenges that you get to really see how good your insurance brokers are. Early this year when we needed some help, Angela Downs from Bill Owen was simply superb. She handled the issue professionally and kept us in the loop from start to finish. We have been with these guys for years and after our recent positive experience I sense we may stay with them for many years to come!

Mr S. Corrie

Can’t thank you enough for your patience and unending support for something that we have not had to experience before For Bill: Must congratulate you on your staff Bill. Superior help from all. Tks to Amy, Sonya and Linda, for relaying my somewhat garbled phonetical messages seeking help and info of:”What do I do now” Best wishes and regards to all.

Bill & Rhonda