Wade F – 27th April 2021
“My wife and I recently found ourselves having to lodge three insurance claims for separate events in the same week! Lucky for us we had Andrea from Bill Owen’s office. She held our hand through the whole process, keeping us up to date, making it all quite simple and smooth in the end. We cannot speak highly enough of Andrea’s service, she was/is simply outstanding.”
Michael and Barbara – South Australia 28 August 2021
“We wish to express our thanks to Angela and her team for the excellent level of service they have consistently delivered over the past eight years. Recent challenges in the industry, some Covid related, saw them lift their game even higher. When the ‘chips are down’ you need professionals, who go above and beyond and the team that look after us were phenomenal when we needed extra support – our thanks to Angela, Sonya and Donyale and the whole team at Bill Owen.”
Ash Colefax – TCS Shipwright & Joinery 13th October 2020
“We have been a client of Bill Owen Insurance Brokers (BOIB) ever since we started trading in 2013.
Not only are BOIB reasonably priced and very transparent on invoices in regards to their brokerage fees – they also provide a fantastic level of service.
Due to our wonderful working relationship I have involved BOIB, and in particular Joe Owen, in many facets of our Business. BOIB are my first port of call when negotiating contracts with Customers and Suppliers and setting out terms and conditions. They have always responded quickly and with great detail giving me the confidence I need to make decisions and state my case during high level negotiations.
I have no hesitation in recommending BOIB to others, and often do so in conversation with other members of the business community in Cairns.”
Read more reviews from our clients
Jess G
15th September 2020As farmers, we require a diverse range of insurance policies and Bill Owen helped us achieve just that. Andrea was always available to answer any questions that we had and offered us a great insight into the various aspects of the policies we considered. We feel confident in knowing our business is in good hands moving forward.
Andrew McIlveen, Director McIlveen & Associates Pty Ltd
8th October 2020My company has been using Bill Owen Insurance Brokers for over nine with their service provision exceptional. Our company requires a range of insurances and my client contacts, Joe Owen and Angela Downs are brilliant with their attention to detail, provide timely and informed advice and are an absolute pleasure to deal with.
I highly recommend the use of Bill Owens Insurance Brokers for all your insurance needs.
Gary Lee, Asian Supermarket
21st August 2020I have dealt with Bill Owen Insurance Brokers for a number of years now and their team has consistently provided us great advice, high level of service, professionalism and attention to detail on all our business and personal products. Especially our Account Manager Lyndal Bennetts,
who is very responsive to our needs and requests. I would highly recommend anyone expecting the same service that I have received through the years.
Ashley
27 May 2015Our dealings with Bill Owen (Sonya) have been nothing but a pleasure. We are a unique business operate in an infant industry trying to navigate all of the insurance hurdles this combination presents. Without the terrific assistance of Sonya in negotiating with the insurer the business would simply not of been able to operate. I highly recommend Bill Owen to anybody looking for professional advice and guidance for their insurance needs.
Mrs P.
17 February 2015Many thanks, Amy. You are such a delight to work with and so professional with your prompt attention to matters. We really appreciate your support.
Mr Oliver
7 November 2014Your follow up and communication has been terrific. It’s a pity other businesses that we deal with did not take a leaf out of your book.
S Corrie
26 October 2014It's when presented with genuine challenges that you get to really see how good your insurance brokers are. Early this year when we needed some help, Angela Downs from Bill Owen was simply superb. She handled the issue professionally and kept us in the loop from start to finish. We have been with these guys for years and after our recent positive experience I sense we may stay with them for many years to come!
R.K.
27 June 2012I would like to take this opportunity to thank you for your service during the time that I have had my Piper Warrior insured through you.
P.B.
9 November 2011I sold my helicopter yesterday after many months on the market. I have decided to exit the aviation industry and concentrate on my Real estate businesses. I take this opportunity to thank you, Bill and everyone else who have helped me over the past years and wish you all well in the future.
Nikki
14 October 2011Carl wanted me to pass on his thanks and in particular to you Amy for how this claim has been handled. He is most impressed at the prompt service and the action that has been instigated by Club Marine. I told him I know how good you guys are – that’s why we have all our insurance with you – but I thought I’d tell you anyway how much your service is appreciated by the person that pays the bills.
Mike and Di - Port Douglas
26 August 2011Many thanks to you and your colleagues for the fantastic effort in getting this (claim) through – we think it’s fair and really appreciate everything that Bill Owen Brokers has done for us, and your contribution particularly. Thanks for offering to bank the cheque when it arrives – that’ll make a big difference as we’ll be overseas.
Bill & Rhonda
3 November 2010Amy, Can’t thank you enough for your patience and unending support for something that we have not had to experience before For Bill: Must congratulate you on your staff Bill. Superior help from all. Tks to Amy, Sonya and Linda, for relaying my somewhat garbled phonetical messages seeking help and info of:”What do I do now” Best wishes and regards to all.
