Meet Our Team

Director

Meet Bill at Bill Owen Insurance Brokers

Bill Owen

Certified Financial Planner (CFP), Dip. FP, Dip. FS (Insurance Broking)

Bill Owen commenced his career in the Financial Services Industry in Cairns as a Life & General Insurance Agent with the former AMP Society in July 1983.

Along with 30 years industry experience he holds the following formal qualifications:

– Advanced Diploma of Financial Planning
– Certified Financial Planner status of the Financial Planning Association
– Diploma of Financial Services (Insurance Broking)
– Certified Insurance Professional

Bill provides mentoring and support to team members and assists Angela Downs in the management of the business.

For a hobby, Bill has a passion for Aviation and regularly flies the company’s Mooney Aircraft. Bill has been flying since 1980 and holds a Commercial Pilots Licence and Command Instrument Rating.

Direct Line: 07 4052 1000
Email: broker@billowen.com.au

Director

Meet Angela at Bill Owen Insurance Brokers

Angela Downs

Dip. FS (Insurance Broking)

Angela was introduced to the insurance broking industry in 1995 and joined Bill Owen Insurance Brokers in 1999. After taking a break to travel overseas she returned to the office in 2002. Throughout this time, Angela has held many and varied roles in our personal, commercial and aviation divisions, always with a strong focus on customer service. Whilst Angela values the client relationships she has built over the years, and maintains a small portfolio of clients, her main focus is on the day-to-day management and operation of the business.

In 2014, Angela became an equity holder in Bill Owen Insurance Brokers and has served on the Board of the Council of Queensland Insurance Brokers (CQIB), a professional association that plays a key role in the Australian insurance industry.

Angela is passionate about developing the careers of young female insurance professionals.

Direct Line: (07) 4053 8203
Email: broker@billowen.com.au

Business Manager

Kristel Popov

BBus-Com, Dip. FS (Insurance Broking)

Kristel re-joined the team at Bill Owen Insurance Brokers in February 2017 after she took leave to travel through Canada and USA for almost two years.

Kristel has been appointed as the Business Manager to provide high-level support to Bill Owen and Angela Downs, and is responsible for compliance with our Australian Financial Services Licence, financial transactions, marketing, IT and technical policy comparisons.

In her spare time, Kristel enjoys an active lifestyle exploring North QLD, hiking, kayaking and mountain biking.

Direct Line: (07) 4053 8217
Email: broker@billowen.com.au

Insurance Consultants

Meet Amy at Bill Owen Insurance Brokers

Amy Porta

Dip. FS (Insurance Broking)

Amy joined Bill Owen Insurance Brokers in May 2009 as a Business Administration Trainee. After quickly realising Amy’s potential and commitment to customer service she was offered the opportunity to move into a claims and broking role.

Amy holds a Diploma of Financial Services (Insurance Broking) and manages a portfolio of SME, strata and domestic clients.

In 2017 Amy was awarded the Peter McCarthy Young Professional of the Year Award by the Council of Queensland Insurance Brokers.

On the weekends, Amy enjoys spending her time outdoors and socialising with her friends.

Direct Line: (07) 4053 8208
Email: broker@billowen.com.au

Andrea Thurston

Andrea’s joined the insurance industry over 20 years ago and has worked for both local and international brokers during this time, attaining her Diploma of Financial Services (Insurance Broking) in 2005.

Andrea has specialised in everything from large corporate organisations to SME clients, and she can attend to all classes of insurance as needed. She enjoys building long lasting relationships with her clients.

She is dedicated and passionate about ensuring her clients achieve the very best outcomes, both with insurance coverage and claims outcomes and is always looking to expand her knowledge.

Andrea is an avid reader, adores her family and enjoys camping and the outdoors in her free time.

Direct Line: (07) 4053 8205
Email: broker@billowen.com.au

Donna Geister

In early 2018 after relocating to Cairns from the Barossa Valley in South Australia, Donna joined Bill Owen Insurance Brokers and manages a portfolio of domestic clients.

Donna returned to work after spending the best part of 10 years being a Mum. Prior to this she has worked in broking, general insurance and loss adjusting.

Outside of work Donna enjoys spending time with her family and friends and the tropical Cairns lifestyle.

Direct Line: (07) 4053 8209
Email: broker@billowen.com.au

Donyale Fransen

Dip. FS (Insurance Broking)

Donyale is one of the newest members to the Bill Owen Insurance Brokers team, having joined us in July 2019.

With over 10 years in the insurance broking industry, Donnie has experience in all areas of insurance including Domestic, Strata, SME & Commercial. She is currently working alongside our Senior Aviation Consultant, Sonya Smith, to broaden her expertise in this specialist field and support Sonya’s portfolio of clients.

On weekends, Donnie loves camping with family and friends and is always on the lookout for new places to explore.

Direct Line: (07) 4053 8213
Email: broker@billowen.com.au

Meet Joe at Bill Owen Insurance Brokers

Joe Owen

BA (Hons) Economics & International Studies
P.G. Diploma European Business & IT

Joe re-joined the team at Bill Owen Insurance Brokers in 2015 having previously worked in senior broking roles for some of Australia’s largest International brokerages with a focus on corporate clients operating in the Construction, Transport and Hospitality industries. With expertise and experience gained over 15 years in the industry, Joe will be primarily be assisting our larger commercial clients with their insurance requirements.

His time outside of work is spent with family and socialising. Joe also enjoys participating in martial arts.

Direct Line: (07) 4053 8207
Email: broker@billowen.com.au

Meet Kym at Bill Owen Insurance Brokers

Kym O’Brien

Dip. FS (Insurance Broking)

Kym joined Bill Owen Insurance Brokers in early 2012 after returning from her overseas travels. Before joining our team, Kym gained experience in both general insurance and financial planning.

Kym holds a Diploma of Financial Services (Insurance Broking) and assists our team of commercial brokers.

The weekends see Kym and her husband entertaining their two year old daughter.

Direct Line: (07) 4053 8209
Email: broker@billowen.com.au

Meet Lyndal Bennetts at Bill Owen Insurance Brokers

Lyndal Bennetts

Dip. FS (Insurance Broking)

Lyndal joined the team at Bill Owen Insurance Brokers in July 2016 after relocating from Melbourne.

Lyndal has been committed to the insurance industry for over 15 years, with experience in Financial Lines and SME/commercial products as well as the development of schemes. She holds a Diploma of Financial Services (Insurance Broking).

Outside of work Lyndal enjoys fitness and strength training, martial arts, hiking & anything outdoors.

Direct Line: (07) 4053 8215
Email: broker@billowen.com.au

Rosanna Hoolihan

Rosanna joined Bill Owen Insurance Brokers in 2017 following their acquisition of Glen Smith Insurance Services.
She has been in the insurance industry for over 30 years.

She manages a portfolio of domestic clients.

Outside work Rosanna enjoys spending time with family and friends.

Direct Line: (07) 4053 8211
Email: broker@billowen.com.au

Meet Sonya at Bill Owen Insurance Brokers

Sonya Smith

Dip. FS (Insurance Broking)

Sonya commenced her career in the insurance broking industry in 2007 when she joined the team at Bill Owen Insurance Brokers.

Initially beginning in a claims and administration role, Sonya quickly transitioned into a broking role and took a keen interest in Aviation Insurance. Sonya has the ability and expertise to assist with all types of insurance and is the Aviation specialist in our office. Sonya manages a portfolio of Aviation, SME and Domestic clients alongside colleague, Donyale Fransen.

In her spare time, Sonya enjoys spending time with family and friends, and camping.

Direct Line: (07) 4053 8216
Email: broker@billowen.com.au

Tegan Struber

Tegan joined the team at Bill Owen Insurance Brokers in early 2017, having previously worked alongside Joe Owen at one of Australia’s largest international brokerages.

Tegan commenced her career in the insurance industry in 2011 in a claims and administrative role, and then transitioned into a broking role. Tegan manages a portfolio of SME and domestic clients.

In her spare time, Tegan enjoys spending time with friends and family, and her dog Charlie.

Direct Line: (07) 4053 8214
Email: broker@billowen.com.au

Administration

Michelle Dillon

Michelle commenced work with the former AMP Society in 1976, transferred to Cairns in 1984, and settled in the Far North.

Over the years Michelle has stayed in touch with the Insurance Industry, and now with a grown family, joined Bill Owen Insurance Brokers in an Administration role.

Michelle enjoys the outdoors, fitness and socializing with friends and family.

Email: broker@billowen.com.au

Gail Ross

Gail has over 30 years insurance experience and holds a Diploma of Financial Services (Insurance Broking), and previously owned her own brokerage until selling to Bill Owen Insurance Brokers in 2011.

Gail continued to work with us as an insurance consultant until she took time off to caravan around Australia.

Now semi retired, Gail works on a part time basis and provides our consultants with much needed assistance with their processing and paperwork.

Email: broker@billowen.com.au
Phone: 4053 8206

Many thanks to you and your colleagues for the fantastic effort in getting this (claim) through – we think it’s fair and really appreciate everything that Bill Owen Brokers has done for us, and your contribution particularly.

Mike and Di - Port Douglas

It's when presented with genuine challenges that you get to really see how good your insurance brokers are. Early this year when we needed some help, Angela Downs from Bill Owen was simply superb. She handled the issue professionally and kept us in the loop from start to finish. We have been with these guys for years and after our recent positive experience I sense we may stay with them for many years to come!

Mr S. Corrie

Can’t thank you enough for your patience and unending support for something that we have not had to experience before For Bill: Must congratulate you on your staff Bill. Superior help from all. Tks to Amy, Sonya and Linda, for relaying my somewhat garbled phonetical messages seeking help and info of:”What do I do now” Best wishes and regards to all.

Bill & Rhonda